Fliwise gives TMCs and corporate travel teams one intelligent service layer for handling traveler requests across email, portal and the channels that follow—while keeping policy, preferences and people in view.
Travelers get timely, relevant support. Travel teams get fewer handoffs and more room to focus.
FOR THE TEAMS BEHIND EVERY TRIP
Every interaction—whether it begins with an email, a conversation or the Travel Desk—shares the same travel understanding, planning and recommendation capabilities.
Respond autonomously.
For travel teams that want AI to understand inbound requests, search the configured provider, apply policy and prepare or send the right response with human review only when needed.
Plan with confidence.
A conversational planning assistant where agents describe the traveller's requirement, refine the journey, compare meaningful trade-offs and prepare a customer-ready quotation.
Run every travel operation.
A shared operational workspace for requests, tickets, documents, approvals, traveller servicing and reporting.
Fliwise helps growing travel operations handle more demand without losing responsiveness, consistency or the human judgment travelers rely on.
Bring requests from the channels travelers already use into one consistent service experience—without another portal to learn.
Help teams respond quickly with relevant options while keeping company preferences and travel policy in view.
Reduce repetitive coordination so experienced agents can focus on exceptions, disruptions and high-value traveler care.
Fliwise turns an everyday request into a structured service moment—helping the travel team move faster while keeping people in control.
By email or through the Travel Desk Portal.
The journey, policy and traveler preferences stay in view.
The travel team receives a structured request and useful next steps.
A clear response goes out while the team retains oversight.
“I need to travel from Bengaluru to London next month for our customer workshop.”
TRAVEL WINDOW12–16 August
TRAVELERAarav Mehta
PREFERENCENon-stop preferred
TEAM STATUSReview before reply
Give every Corporate Customer a responsive experience while helping your Travel Team stay focused on the work that truly needs their expertise.
Book a working sessionImportant details are scattered across messages, follow-ups and handoffs.
Repetitive work slows response times and leaves less capacity for exceptions.
More consistency for travelers. More leverage for travel professionals.
Keep business travel simple by supporting the channels people already use throughout their working day.
Travelers get clarity. Travel Teams retain oversight. Business leaders gain a more consistent, accountable operation.
Fliwise is designed around data minimization and purpose-limited processing, using only the information required to support each travel request.
Quoted email history, signatures and unnecessary content are removed where appropriate before AI-assisted processing.
Controls identify and mask common personal, payment and travel identifiers to reduce unnecessary exposure.
Operational events and access controls provide oversight while limiting exposure of raw personal content.
Retention, data residency, subprocessors and customer-specific privacy requirements are agreed during onboarding. These safeguards are not presented as an external certification.
Deep travel-domain experience and engineering leadership, brought together to build better corporate travel operations.
20+ years across corporate travel, payments, travel and expense, and enterprise expense management. Brings hands-on experience in travel operations, TMC servicing and enterprise customer workflows.
16+ years in engineering leadership, systems architecture and product-led technology delivery. Leads the technical foundation behind Fliwise's travel operations platform.
See how Fliwise can improve service for your Travel Team, Corporate Customers and their Travelers.
Book a working session